“This letter is a praiseful reference for ReRez. I have personally worked with ReRez over the past two years and have never looked elsewhere, just forward – to continuing our partnership. The overall experience / results of working with ReRez are why:
1) I give them kudos,
2) We are partners.
My initial experience working with ReRez was very positive in a very negative situation. A case team was working on a business survey and could not find qualified C-level decision-maker respondents – the Client had promised a sample list but could not deliver. I tried every company that I had worked with in the past to no avail - nobody had business sample. Randomly, during a telephone call with a fellow MRA (Marketing Research Association) member, my dilemma came up in the conversation and he told that ReRez would be able to help me. Not only was ReRez able to help, within three days we completed the study and without incurring rush fees or miscellaneous charges.
Our partnership was on a roll.
ReRez is the only company that I am aware of that can do what they call, “a toe in the water.” If I give them a screener, they are able to prescreen the panels they manage and tell me a projected incidence for the study – enabling me to accurately project costs and timing. Another great thing about working with a panel manager is that they do all the work for you: finding the necessary sample, appending the files and de-duping the emails. This is spoken from the voice of experience. Before working with ReRez, I would work with several email / panel rental companies and I would have to manage all of the logistics and tracking – definitely not a good use of my time. ReRez panel management capabilities are not limited to North America.
We have worked with them on international studies, too.
The day-to-day is very quick and the entire process is somewhat seamless. On two occasions, they have directly worked on international studies with Monitor's Seoul office - without my assistance. And, on another two occasions, have worked with Monitor's London office for multi-country European studies.
Sharon E. Walcott
Market Research Manager”